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Spelling, tone and grammatical mistakes can make you look careless.
Written communication channels don't allow you to soften difficult messages with nonverbal cues.
Delivering a message in person makes it easier to pick up on signs that people have mis...
It's tempting to try to avoid difficult conversations, but this can cause further problems.
Assertiveness is about stating what you need while considering the wants and needs of others.
Assertiveness also means saying "no" when you need to.
Strong emotional reactions can damage your reputation.
Instead, try and respond calmly.
Poorly-prepared presentations, reports, or emails frustrate your audience and can, over time, damage your reputation.
You may overlook people's different personalities, needs and expectations with a One-size-fits-all approach.
Your communications need to address those differences as much as possible s...
It can be tempting to stereotype new colleagues or clients, or to make assumptions about them based on just a few pieces of information.
Set time aside to listen when you meet someone ...
Always take time to check that people have understood your message.
To check that you've been understood correctly, use open questions that start with "how," "why" or "what."
Forwarding sensitive email to the wrong person, or sending an incorrect attachment can cause serious problems.
It might be helpful to draft emails in a word processing document or...
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... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...
It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.
Avoiding Difficult Conversations.
Reacting, Not Responding.
Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.
think of every email you get as either something you need to take action on, track, or refer to later.
Every time you open a conversation, decide right away what to do with it. D...
There’s no “definitive” system. The best framework is the one that works for you. Ideally, it should model your work style, supporting the way you work. Bonus points if it’s low-maintenance, fast to set up, and adaptable as your work changes.
Some people like to use folders with specific actions (do, delegate, reply), while others prefer the deadline-driven approach (today, tomorrow, next week).
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The trick with using To-Do Lists effectively lies in prioritizing the tasks on your list. Many people use an A – F coding system (A for high priority items, F for very low priorities).
Goals give you a destination and a vision to work toward. When you know where you want to go, you can manage your priorities, time, and resources to get there. Goals also help you decide what's worth spending your time on, and what's just a distraction.
It's essential to learn how to prioritize tasks effectively if you want to manage your time better.
Determine if a task is high-yield and high-priority, or low-value, "fill in" work. You'll manage your time much better during the day if you know the difference.
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