Learn more about marketingandsales with this collection
How to beat procrastination
How to enhance your creative thinking
How to create a smooth transition in a new endeavor
The first requirement in most CS Ops positions is to establish a systemized way to capture your customer’s data.
Whatever system you have is a central source of truth that everyone in the organization or company can utilize. As a CS Ops leader, your role will be understanding and organizing the revealed data.
The next step is to use the data produced by the system to tell a story not only about your customers but also about your product and your company.
27
174 reads
The ability to distill data and make process recommendations will test the communication skills of even the most eloquent leaders.
30
90 reads
As a CS Ops professional, you must be permanently poised to listen and learn from your customers and team.
That includes reading people in every situation. You must be able to understand them through a compassionate perspective and act accordingly on the insight provided, even when you don’t have direct contact with customers.
27
72 reads
A CS Ops leader not only establishes team structure but also helps create a tier system for existing customers with a CS leader.
26
84 reads
Passion is a critical word in the description of a CS Ops Professional.
26
67 reads
More like this
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates