Businesses had to change their processes when the pandemic hit. Lots of scanning and signing that happened in the office infrastructure now had to be moved to a hundred different spaces: workers' home offices, sitting rooms, kitchens. Companies had to figure out new ways of doing old procedures. 

Some businesses, however, managed to use the pandemic to improve their collective skillset. With a move back to the office (even if partial), there is a real worry that some old habits will kick back in, and we'll lose the momentum on making life easier with technology:

A McKinsey report showed that 92% of companies interviewed didn't think their business model could survive the digital revolution—and that was before the pandemic ever hit. In this sense, the pandemic just accelerated the inevitable.

Introducing a more technological solution to a business can be scary, especially if your business has been around for a long time. 

You know your thing works as is, but what if it goes downhill when you change it up? It takes you away from that comfortable spot you carved for your business and yourself.

But if you do take that step, it can be extremely rewarding—in more than one way.