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At a new job, in order to get to know more about how the palce overall works, most new employees talk to lower-level people because they perceive that they are more attentive to social norms.
These are just some of the questions that new employees ask other people. As leaders, we have many avenues of influence but it is important to keep an ear out for their behavior.
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People in the lower ranks have more impact in the organization's culture. Leaders should look at lower-ranked colleagues and pay close attention to the behaviors that modify group norms.
By getting them on-board, you could grow influence and add value as well. They believe that they are subjected to situational pressures in a way that higher-ranking members aren't. So moving forward, whom you hire, fire, reward, and promote send big messages and have weight in affecting the culture.
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