Follow Up Email Strategy: 10 Best Practices to Win Prospects - Deepstash
7 days with Seth Godin

Learn more about marketingandsales with this collection

How to develop a growth mindset

How to think creatively and outside the box

How to embrace change

7 days with Seth Godin

Discover 31 similar ideas in

It takes just

5 mins to read

The follow-up email

The follow-up email

The follow-up email is a message sent in response to a subscriber action. For example, it prompts customers to upgrade, schedule a meeting, provide feedback, buy other products, etc.

Using an effective follow-up email strategy can build rapport and trust with potential customers. It can also provide you with an opportunity to make an impression before they consider buying from you.

23

200 reads

How to write an effective follow-up email

  1. Set context. Start your email with a connection to a previous email or contact.
  2. Add value. Alway increase the stakes with a follow-up email and add value to motivate them to reply or care.
  3. Mention the reason why you're emailing. Express your goal.
  4. Insert a call to action. For example, if you're trying to schedule a meeting, propose a day, time and location.
  5. Wrap up your email. For instance, "Kindly inform me of your thoughts" or "Kindly notify me if you have any concerns." [Your name]

25

63 reads

When to send email follow-ups

As a standard guide, wait two or three days before sending your follow-up email.

Other proposed periods for delivering follow-up emails:

  • Within 24 hours: Express thanks, sales meeting, or interviews.
  • Within 48 hours: After the submission of a job application or other critical paperwork.
  • Within 1 - 2 weeks: Follow up on an appointment, after no communication to a job offer, or verify receipt of an email you need information on.
  • Every three months: Reconnect with a former contact, inquire about their business or life, or hear about a new achievement.

25

40 reads

The frequency of follow-up emails

80% of non-routine transactions happen after four or more follow-ups.

  • Send as least five follow-up emails, every time providing more time for the receiver to respond. This will lessen the chance of overdoing it.
  • Two or three follow-ups are ideal. But even one follow-up email may increase engagement.
  • Follow-ups depend on the type of previous engagement you had with a prospect.

22

50 reads

Strategies and best practices

  • Determine the purpose of the email. Never send emails unless you are sure of the outcome you desire.
  • Think like a client. What is in it for them? What are their emotions?
  • Set an automation sequence for your follow up.
  • Use diverse channels. Use outlets that are worth your time and effort.
  • Personalise your follow-ups.
  • To capture attention, make exciting subject lines, such as one-liners, amusing puns, or some controversy.
  • Don't use unnecessary industry jargon and phrases. Instead, educate them.
  • Focus on one goal and CTA.
  • Know when to let go.
  • Express your appreciation when prospects react.

25

46 reads

CURATED BY

bacal

Conservator for museum/gallery

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving & library

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Personalized recommendations

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates