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Product managers and product owners have their own PATOIS, dialect, Lingo, parlance. Communication is messy, complicated, and hard, but it's never optional. Failure to communicate effectively can have dire consequences.
A product manager is the essential line of communication between the people who make the product, the people who sell the product, and the people who support the product. If you don't know enough about your product then how can you ensure that the customer will be successful in using it?
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People don't need to know the intimate details of the technology behind a new feature or update. When you need to convey a complex idea, break it down into small, digestible steps.
If you can explain the puzzle pieces, then show how they fit together, you're communicating, you're teaching. With that you're ensuring success not only on the customers' end but yours as well.
You need to communicate a vision and a plan for execution in a way that rallies the many diverse special interests and gets you both the resources and support you need.
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