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How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
For a company that has never had a Product Manager or practice before, the first thing to think about is educating your colleagues on why you are there.
Get their feedback on what they expect from you and shape their vision on what your role is. For a PM one of the key aspects for success is stakeholder management.
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One of the things that you have to accept as a PM is that there will always be some unknowns and you cannot plan everything 100%. So the first thing is to have an open mind. Another useful thing is to make sure you involve all the relevant people before moving forward with experiment/development/ testing, etc.
Don’t rely on just yourself. There are probably a lot of people in your company who will have knowledge, skills, etc, that will be very useful. Bring people together.
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First thing is — get comfortable with the fact that you may not be as competent as others on some topics and it’s actually great. Respect the skills of other people and let them make the decisions in the areas they are responsible for. Be open to learning, ask questions, ask for their help on understanding things.
This makes people think of their own ideas, and solutions so it benefits them too. Create an environment of healthy challenges where everyone can challenge things, but not just for the sake of challenges — the goal is to be getting better and achieve the shared goal you have.
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