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Essential product management skills
How to work effectively with cross-functional teams
How to identify and prioritize customer needs
Using the term User Experience (UX) and User Interface (UI) interchangeably is a common mistake. However, itâs important to distinguish the two. It might be a surprise to some but UI is actually a part of UX.
Basically, User Experience design focuses on functionality, usability, simplicity and clarity of the product/service. In short, if users are able to solve a particular problem within the design and how easy/hard it is. User Interface, on the other hand, is about the visual experience of the product/service. It focuses on the look and feel of the product/service.
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Designers, entrepreneurs and innovators often assume that the potential users of their product are like them. Thatâs a big mistake. The psychological term for this tendency is a false-consensus effect. Basically, people assume that others share the same beliefs and will behave similarly in a given context as they do. Avoid that, many others have done that before you and it didnât end up well for them. Whatever product you are making there is a high chance that the future users are typically not like yourself. Most probably, they have different backgrounds, mindsets or goals.
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The wheels need to keep turning and you have a deadline to meet. This is a common justification for why UX is not prioritized. Itâs also a common way of spotting whether your organisation has understood what UX really is. User Experience design is not a process that your team has to adhere to, itâs a mindset. You should always keep a superior user experience in mind when you are designing and developing your product. Therefore, it is advisable to consult an experienced UI/UX design agency .
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You remember the time you dropped a joke and nobody got it, so you had to explain it? Yeah, it wasnât that funny after all. Same goes for UI, if you have to explain the design and the reasons why you made the choices that led to that design, then itâs not good enough.
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Well, thatâs just partially true. The idea that every distant corner of your product should be reachable within a few clicks is just plain wrong. Not all the information possible needs to be the first thing the users see. A great example is the âabout companyâ button. For those interested in the history behind the company, they can dive into that and dig around. In a world where humans are scoring a record low on the attention span chart, you need to put all your focus into what brings value to your users, the vital information.Â
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Speaking of attention spans, you need to be crisp when serving your users, donât overwhelm them with information. An attention span is defined as the amount of time someone concentrates on a task without becoming distracted. In 2015 Microsoft conducted a study that revealed that the average human attention span has declined from 12 seconds to 8 seconds . Thatâs some scary stuff, we basically have a shorter attention span than a goldfish. Yes, a freaking goldfish. So when you are designing your product, ask yourself this: âWould a goldfish be able to use this?â If not, back to the board.
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We love this one. Especially founders, CEOs and chairmen have built careers by having strong opinions about virtually anything. By having strong opinions, most of which were correct, otherwise, they wouldnât be able to enjoy their level of success. This fact builds ego. But when it comes to creating an awesome experience for your users, ego has no place in that process. So before you walk into a work session or an individual testing session together with your colleagues, leave your ego at the door. Thatâs a very useful inspirational quote.
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Donât use Lorem Ipsum and dummy placeholders all over the place when you demo a new design. It is hard to come by a product that is not based around original content, whether thatâs text, images, or videos. Itâs not far off to say that design is an enhancement to the content. Yet many make the mistake of putting Lorem Ipsum all over their design, not taking content into account during the design phase.
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Simplicity is the king and consistency is the queen. In the context of digital products, simplicity means thatâs itâs easy to understand and interact with your product. Your users shouldnât need to read instructions to understand how to use the app or have a sitemap to be able to navigate through it. Itâs part of your job to make things clear and subtly guide them from where they are to where they need to go.
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Prototyping allows you to test your hypothesis before spending time with an engineering or development team building the actual product. Designers can use different design techniques for it. One useful technique is called rapid prototyping. Itâs a popular way of quickly creating the future state of a product, be it a website or an app, and validating it with a group of users.
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