The Making of a Manager: What to Do When Everyone Looks to You - Deepstash
Managing Remotely

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Effective communication with remote employees

Strategies for building trust and accountability

Techniques for managing remote teams

Managing Remotely

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JULIE ZHUO

Your role as a manager is not to do the work yourself, even if you are the best at it, because that will only take you so far. Your role is to improve the purpose, people, and process of your team to get as high a multiplier effect on your collective outcome as you can.

JULIE ZHUO

1.14K

9.53K reads

Definition of a manager

Management is the belief that you don't have to do everything yourself or even know how to do everything. 

All managers share a common purpose - that of helping a group of people achieve a common goal.

The job of a manager:

  • Building a team that works well together.
  • Supporting members in reaching their career goals.
  • Creating processes to get work done smoothly and efficiently.

1.05K

6.72K reads

Leadership vs Management

Leadership is the skill of being able to help guide and influence people.

A manager is a role.

For a manager to be effective, she should be a leader. But a leader doesn't have to be a manager. The job as a manager is to empower your team to find solutions, not to "save the day".

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Conditions that increase the success of a team

All the tasks that a manager has to do can be put into one of three categories:

  1. Purpose - the outcome your team is trying to accomplish. It is also known as the why. Your job as a manager is to ensure your team knows what success looks like and care about achieving it.
  2. People, or the who. Are the members of your team set up to succeed? Do they have the right skills, and are they motivated?
  3. Process, or how your team works together. You may have a great team that understands the end goal, but tasks can get overly complicated if it's not clear how everyone is supposed to work together.

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The art of feedback

Feedback is a powerful tool to help your team grow.

  • Ensure that feedback is specific and actionable.
  • Clarify what success looks and feels like. 
  • The next steps. Instead of suggesting the next steps, empower your team to learn on their own. Ask what they think the next steps should be? Then allow them to guide the discussion.

981

4.02K reads

Managing yourself

A great manager needs to get a deep knowledge of their strengths, values, comfort zones, blind spots, and biases. If you don't know how to manage yourself, you won't have a good handle on how to best support your team.

Questions to help you understand yourself:

  • How would people close to me describe me in three words?
  • What three qualities of myself am I the proudest of?
  • The top three pieces of positive feedback I've received?
  • What does my inner critic constantly tell me?
  • Can I name three common feedbacks on how I could be more effective?

1.09K

3.59K reads

Great meetings

Good meetings have an ideal outcome, not just a purpose. 

  • Decision-making meetings should get a decision made, include the stakeholders, present options or recommendations, and allow for dissenting opinions.
  • Informal meetings should make participants feel like they learned something that they could engage in and communicate.
  • Feedback meetings get everyone on the same page and end with the next steps.
  • Idea-generating meetings should consider all ideas from individuals that first brainstorm alone.

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Hiring well

Hiring is the opportunity to build the future of your organisation.

  • Hiring managers should list what they consider ideal candidates.
  • Interviews are first impressions, so try to create a great interview experience.
  • Seek out trusted recommendations.
  • Use multiple interviewers to reduce bias and notice any red flags easily missed by one person.

934

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