Tips and Tricks for Building a Product-led Flywheel | Customer Success and Product Experience Software | Gainsight - Deepstash

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The SaaS industry can tap into a growth plan that gains momentum over time.

Tips and Tricks for Building a Product-led Flywheel | Customer Success and Product Experience Software | Gainsight

gainsight.com

The product-led flywheel

The product-led flywheel is a framework that promotes product-led growth. It focuses on the user experience at the various stages of the user's journey.

  • On the inner circle of your flywheel, imagine the different segments of your users based on where they are in their ...

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  • It's a better fit in the modern SaaS market that depends on recurring revenue to succeed. The flywheel assists in proving immediate product value.
  • It leads to higher NDR. It delivers excellent experiences to both the new and existing users.

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  • Understand the customer experience through tools such as in-product analytics, in-product engagements, and surveys.
  • Use a smarter approach to segmentation. Do surveys and customer feedback loops to develop different user segments. Identify user pain ...

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