Look for common ground. When you concentrate on differences the space grows wider, but when you seek out what you have in common it helps bridge the gap.

A good listener gives their full attention, asks for clarification when necessary, and can listen to different opinions without becoming defensive or argumentative. 

The best way to listen is to be silent. That's when you can learn.

It's easy to start making accusations, laying blame and making excuses. Be honest with yourself and take full responsibility for your own feelings, and for your interpretations that may have contributed to the breakdown.

In times of intense disagreement, it's not uncommon for one or both parties to have one foot out the door. If you want to truly get to the heart of the matter, make sure the other person understands your commitment to the relationship. Even if you have an issue with the behavior, you have to keep that separate.

If you speak in negatives, you will hurt the person and shut them down. if you can bring positivity to what you are trying to say, it's far more likely that you'll be heard, and that the disagreement can be resolved more quickly and easily.