• Speak clearly and with an even tone. Not too loud or too quiet, as you could come across as dominating or shy.
• Using filler words such as ‘um’ or ‘so’ or filling in gaps with ‘like’ or ‘you know’ will make you seem less knowledgeable. Pay special attention to your usage of the word ‘like’.
• If you need time to compose your thoughts, simply pause, or restate the question.

It indicates that you don’t care about what’s currently happening and you aren’t fully committed or engaged. 

Unless you need your phone to demonstrate something, it should not be in your hand.

Know the appropriate way to dress so you won’t be underdressed or overdressed. Your clothes should fit well and not be wrinkled. Invest in a work-appropriate bag or backpack as well. Shoes simply need to be professional. 

A good rule of thumb is no open-toed shoes, sleeveless dresses, or clothes that are baggy.

Being late always equals a bad first impression and is one of the hardest mistakes to recover from. When in doubt, show up early.