You can’t remember everything, but at least remember people’s names. Repeating their names during the conversation is a good memory reinforcement. Also, listen with interest, pay attentio...
Keep yourself informed and speak with conviction. Use words like “I am sure” vs. tentative words like “I think, I hope and I feel.” Use humor, even if it is self-deprecating.
Be open, approachable, gracious and graceful. Walk up to someone, smile, make eye contact, shake hands. Introduce yourself by saying your name.
Don’t: Overdo it. When you...
Let the conversation revolve around the person you’re talking to. This makes people feel like they matter and makes them more comfortable with you.
Don’t: Let your ego drive the...
Like yourself. It’s much easier for others to like you if you like yourself. Be optimistic, enthusiastic, comfortable with who you are and consistent.
Don’t: Trot out all your issue...
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