What's Empathy Got to Do With It?: How to Exercise Your Thinking and Feeling Muscles - Deepstash

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What's Empathy Got to Do With It?: How to Exercise Your Thinking and Feeling Muscles

mindtools.com

Empathy

Empathy means seeing things through someone else's eyes. It is an essential component that keeps relationships running smoothly. It allows us to create bonds of trust, gives insights into another's situation, helps to understand why others are reacting to situations.

Studies have shown...

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There are many studies that link empathy to business results. Empathy is correlated with increased sales, performance of the best managers of product development teams, and with enhanced performance in a diverse workforce.

It is predicted that those with a strong right-brain (interpersonal...

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Dr. Daniel Goleman gives three reasons why empathy is so important:

  • The increased use of teams (that could spark different emotions.)
  • The rapid pace of globalization (with cross-cultural communication that could lead to misunderstanding)
  • The growing need to retain t...

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Empathy is a process of thinking and emotion.

  • We need our reasoning skills to understand another person's thoughts, feelings, reactions, concerns, and motives.
  • We need the emotional capacity to care for that...

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  • Truly listen to people. Pay attention to their body language, tone of voice, emotions behind what they are saying to you, and to the context.
  • Don't interrupt people. Don't dismiss their concerns offhand. Don't rush to give advice.
  • Practice...

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