We may sometimes be in situations where a stranger will do something very irritating or discomforting: They may turn up their music too loudly. They may assign us to a hotel room where the air conditioning will have a high pitched whine. In a restaurant, a fly may be floating in the soup.

Our upbringing and cultural traditions may cause us to say nothing and to overlook our agony. But inwardly, we may twitch and surprise ourselves with a sudden outburst of rage, sometimes in a completely unrelated place.

When dealing with someone annoying, the way forward is not with silence or rage. We are ideally looking for a way to be polite and honest, or civil and forthright.

To achieve this, we should accept that not everything we desire will please others. We could explore and hold on to what we want nevertheless. At the same time, we should distinguish between what someone does and what they meant to do.