5 Simple Steps to Assertive Communication - Deepstash
Assertive communication

It empowers you to draw necessary boundaries with people that will allow you to get your needs met in relationships without alienating others and without letting resentment and anger creep i...

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5 Simple Steps to Assertive Communication

verywellmind.com

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Be factual, not judgmental

... especially when it comes to things you don't like.

When approaching someone about the behavior you’d like to see changed, stick to factual descriptions of what they’ve done that has up...

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Be accurate and avoid exaggerations

Being factual about what you don't like in someone's behavior (without overdramatizing) is an important start. 

The same should be done in describing the effects of their behavior. Don...

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Use “I Messages”

A sentence starting with “You...” comes off as more of a judgment or an attack and puts people on the defensive.

If you start with “I,” the focus is more on how you are feeling and how...

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Use the right formula

A great formula that puts it all together: “When you [their behavior], I feel [your feelings].”

When used with factual statements, rather than judgments or labels, this formula provide...

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List behavior, results, and feelings

Include the results of their behavior, in factual terms:

“When you [their behavior], then [results of their behavior], and I feel [how you feel].”

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Tips for communicating assertively
  • Make sure your body reflects confidence: stand up straight, look people in the eye, and relax.
  • Use a firm, but pleasant, tone.
  • Don’t assume you know what the other person’s mot...

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