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How to handle conflicts
How to identify and regulate emotions
How to develop self-awareness
Optimal persuasion is achieved through optimal pre-suasion: arranging for people to agree with a message before they know what's in it.
Pre-suasion is about establishing your credibility and relationship. And you can do that by building trust, showing vulnerability and learning to make fun of yourself.
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When it comes to persuading people, theย trust often matters more than the content of your ideas, and you get people to trust you by demonstrating that you're all on the same team.
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Although counterintuitive, admittingย your errors upfront shows that you're human and can actually be a brilliant move.
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Showing vulnerability can, paradoxically, strengthen your argument.
You can do thisย by admitting missteps, but you can also strive to come across as more human and believable by making fun of yourself.
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