While online shopping was huge enough before 2020, it has become truly mainstream due to the push provided by the pandemic.
The watershed year made the world go back to basics, with people ordering groceries and essentials online.
The increasing adoption of e-commerce as well as new technologies like 5G, click-and-collect and many more is bolstering the use of online shopping. The ongoing pandemic is changing the demands and needs of the consumer, with companies adopting hybrid models to stay relevant and useful.
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