In general, facts matter less than emotions when trying to persuade someone. People choose to believe information that matches what they already believe and avoid facts that might contr...
Most daily communications are too long and rambling. Get to the point.
People are busy. They don’t want you to go on and on. Be honest, direct and short.
People usually avoid asking directly because they fear rejection and embarrassment.
But we as humans are wired to want to help. Think about yourself, how you react when someone asks so...
We're usually persuaded by people who make it clear they understand us, that they relate to our concerns. So seek out those opportunities for connection. Ask questions and really listen...
Even if you use it with someone working in the same field as you, it doesn't make you sound smart.
No matter the audience, write simply and clearly. That takes longer, but the e...
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