Learn more about communication with this collection
How to build confidence
How to connect with people on a deeper level
How to create a positive first impression
When telling someone he's wrong, don't be too direct with your approach:
Before jumping right in with something like, “This is really wrong!”, try saying, “It’s evident that you put a ton of time and effort into this project, and it looks great!”
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Being overly authoritative, confrontational, and closed-minded when making a correction will only make you look pretentious and condescending.
Be open for discussion and try saying “I’m looking at page 10 of this document, and something’s not quite matching up for me. Can we take a quick look at this part together?”
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Phrasing things as inquiries, rather than statements, makes it obvious that your intention is to facilitate a conversation that ultimately improves the end result—not just dole out strict demands.
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Evidence is helpful for demonstrating that you have logical reasoning behind your correction—and that you’re not just shouting out random remarks to make your co-worker look incompetent.
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It’s your chance to demonstrate that you weren’t trying to be insulting. Plus, you’ll be able to ensure that everything is correct the second time around.
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When correcting someone, avoid yelling or screaming, don't use short sentences and avoid using defensive body language.
Try to maintain an overall positive posture.
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