Ideas from books, articles & podcasts.
Listening is essential if you want to have a meaningful exchange with another person.
When you listen in a way that the other person feels heard, they are more likely to relax, open up and share information with you.
Nonverbal attending means giving someone your full attention without speaking.
Reflecting means repeating or rephrasing key content or meaning from the other person.
Instead of saying, "I hear you," summarise and paraphrase the content confirming that you heard them and that you accurately understood them. If you didn't quite understand wha...
As you listen, questions will come up in your head. But asking questions can interrupt the other person's thinking and derail a conversation.
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