5 Ways to Give (And Receive) Negative Feedback | Planio - Deepstash
Negative Feedback
Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.

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5 Ways to Give (And Receive) Negative Feedback | Planio

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Why are people scared of Feedback

Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.

Informing the colleague/subordinate/client/customer or individual about s...

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Check how it impacts the person

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them bette...

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Reframe it as Advice or Guidance

If the word Feedback sounds loaded and negative by default, we can reframe it by calling it a less critical name like guidance or advice.

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Be Direct

Remove superficial compliments (like the Sandwich Method) and instead be genuine, direct and to the point.

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Focus on the areas of improvement

Be informative and keep the focus on the areas of improvement.

This is done by being specific, work-oriented only, and providing feedback on time, when it is relevant.

Explain how it re...

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Build a culture of Trust

Negative feedback is effective when it is coming from a trustworthy person.

If the person receiving the feedback is not validated first, he or she may feel threatened and stressed after a fee...

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Receiving Negative Feedback
  • Do not react right away or in a defensive way.
  • Do not take it personally.
  • Do not justify the feedback, or ignore it.
  • Don't wait to be offered feedback at the last stage...

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