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An assertive person takes full responsibility for herself and her actions.
SIMILAR ARTICLES & IDEAS:
Difficult people defy logic. They create unnecessary complexity, strife and worst of all stress.
90 % of top performers are skilled at managing their emotions in times of stress in ord...
People often feel pressure to listen to complainers because they don’t want to be seen as callous or rude.
Avoid this by setting limits and distancing yourself when necessary. Ask complainers how they intend to fix the problem. They will either quiet down or redirect the conversation in a productive direction.
Difficult people drive you crazy because their behavior is so irrational.
Distance yourself from them emotionally and approach your interactions like they’re a science project (or you’re their shrink). You don’t need to respond to the emotional chaos -- only the facts.
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It empowers you to draw necessary boundaries with people that will allow you to get your needs met in relationships without alienating others and without letting resentment and anger creep i...
... especially when it comes to things you don't like.
When approaching someone about the behavior you’d like to see changed, stick to factual descriptions of what they’ve done that has upset you, rather than using negative labels or words that convey judgment.
Being factual about what you don't like in someone's behavior (without overdramatizing) is an important start.
The same should be done in describing the effects of their behavior. Don’t exaggerate, label or judge; just describe.
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Accept them exactly as they are.
Accept that they are unable to change, at least at this point in time. Unless you see real change — proof that this person is making an effort&nb...
Try to avoid getting into a fight-or-flight response, which inevitably leads to becoming defensive.
Let them fully state their point of view about the issue/conflict/problem without interruption. What do they feel people misunderstand about them? What do they want or expect from others?
The idea is to remain as neutral as possible. Just listening may be enough to allow someone to feel like they have the opportunity to say what’s on their mind.
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Unchecked self-talk can easily turn into self-delusion. The stories we create almost always make you look like the good guy and cannot be termed as objective.
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Don’t avoid conflict or pretend nothing has happened as it usually will only get worse.
Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.
Unless you know that anger will trigger the person into action and you are consciously using it as a stra...
Even when it may seem that the person is just out to get you, there is always some underlying reason that is motivating them to act this way.
Try to identify the person's trigger: What is making him/her act in this manner? What is stopping him/her from cooperating with you? How can you help to meet his/her needs and resolve the situation?
In all likelihood, your colleagues, managers and friends must have experienced similar situations in some way or another. They will be able to see things from a different angle and offer a different take on the situation.
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We become stressful or anxious while packing for a trip, due to us going out of our comfort zone, or in front of uncomfortable and different people.
Our previous good (or bad) travel experien...
Wheeled luggage is generally seen as a convenience, but is, in fact, a constraint, as once a heavy and large suitcase is with you, you are bound to 'wheel' it around everywhere, cutting down your travel options.
Light packing relaxes you and facilitates spontaneous travel, a minimalistic packing done in a backpack or a shoulder bag works best.
Chronic overpacking, while it seems logical as people can need so many things, is a hassle for travel, as there is so much to worry about and carry along.
Too much baggage leads to a baggage-heavy mindset.
Being assertive means learning to manage your energy, plan your approach and craft your message in a way that maximizes potential for the other person, to be open to receiving and accepting it.
Give yourself space to come to terms with what you experienced before being able to consider what action to take next.
Get clear on your values. It’s important that you understand within yourself first, the nature and reason behind the battle you choose to fight.
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Saying things like 'I understand why you'd feel that way...' or 'Anyone would feel like that in the same situation' validates the other person's emotions and completely disarm...
Go back to the concept of talking with someone rather than talking to someone.
It can help keep the other person cool, which pretty much always means you've won the argument.
The key to successful persuasion is to show how and why something matters in relation to that person's life and experience.
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Don't try changing people, try understanding them.
When you try to change someone they tend to resent you, dig in their heels, and get worse. The way to disengage a difficult person is to try understanding where they are coming from.
When trying to understand difficult people, search for their value language.
A value language is what someone values most. It is what drives their decisions. For some people it is money; for others, it is power or knowledge.