The idea of being a good listener is almost a cliche. Yet, most of us are terrible at it.
Becoming a good listener is not that difficult if you know where to start and are w...
Our ability to solve problems is helpful in life, but it is the wrong thing to do in situations when people simply want to be heard, understood, and feel connected.
Being a good listener is not about getting the facts about what made them upset. It is to be supportive, offer encouragement, and empathize.
Ask open-ended questions to communicate t...
Paraphrase what the person has said back to you.
When we reflect back what another person is saying, we are making them feel heard and understood. When people feel genuinely...
When we acknowledge and validate how someone feels, we send them the message that we understand them on a deeper level.
When we validate another person's emotion by naming it and ack...
Defensiveness sabotages your ability to be a good listener. People become defensive when they feel threatened in a relationship.
The best way to avoid defensiveness and continue to listen we...
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