Workflow analysis has 3 goals:
When you start to analyze the workflow for an existing process that hasn't been documented, your primary goal is to portray it using either multiple sticky notes or a workflow management software p...
Once you've implemented your workflow, continue to analyze your process to see how effective it is. Metics to look at:
Look at ways you can improve good processes.
To optimize the workflow, use the data you collected at the beginning about how long a task should take vs. how long it actually takes and other ...
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