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Sometimes our closest and most important relationships are also the most difficult. Our relationships are both cooperative and competitive. We work together with the ones we love but also h...
Doing everything to make your life seems perfect may make you a target for resentment.
People who inspire the most trust are those who show warmth and competence. While we may be competent, warmth may be lacking. To ensure you don't inspire envy, screw up a little. It will make you seem more approachable. Embarrassing yourself makes you a lot more human.
Just asking people, "Is this a good time to talk?" increases compliance with requests.
Show that you care by doing little things, even if they're ridiculous.
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Means to focus on a few key words and ignore the rest of someone's communication.
It often manifests as one gets distracted by external stimuli like random sounds or movements, and internal stimuli such as one's own thoughts and feelings.
Means to fully concentrate on what is being said rather than passively absorbing it.
It's not just remembering the content of what was said, but using empathy and seeking to understand the complete message, including the emotional tones conveyed. It builds rapport, understanding and trust.
In addition, a network has ties between people.
The connections between individuals are what changes a group to a network.
You may think it was your idea to keep your desk neat or speak up in a meeting, but your behavior was likely influenced by those in your network.
Once we understand social networks, we can use its power to shape workplaces for the better. You can turn an unhappy team into an innovative, collaborative one.
Your experiences in the world is not only a product of your own desires, actions, and thoughts, but also a product of the desires, actions, and thoughts of people around you.
The things that are seemingly personal to you are actually very strongly influenced by similar traits in other people. You do have agency. You can choose what to do. But you're also affected by what others are doing. Both are true.
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