With 3 Short Words, the CEO of Delta Air Lines Just Taught a Leadership Masterclass - Deepstash

Delta Air Lines held its latest earnings call last week. The transcript ran 14,000 words, but three words in particular leapt out:

  1. Optimism

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With 3 Short Words, the CEO of Delta Air Lines Just Taught a Leadership Masterclass

inc.com

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— I felt optimistic when I saw those results. I think business travel has got a very, very strong opportunity to return over the next two years, and we're going to be well positioned.

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— Although we still have the tough winter ahead of us, we're encouraged by the progress that's been made on the vaccine front, and are confident that Delta is positioned to successfully lead ou...

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We're ready to see this strategy through, which gives me optimism, confidence in our ability to thrive and emerge as the industry leader.

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