Persuading the Unpersuadable - Deepstash
Influencing A Change

At first, Steve Jobs insisted he would never make a phone. It took two years for his team to persuade him to reconsider. Within nine months, the App Store had a billion downloads, and a decade ...

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Persuading the Unpersuadable

hbr.org

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Every personality has an if ... then profile: a pattern of responding to a particular scenario in a specific way. A dominant manager becomes submissive when interacting with a superior. A procr...

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In a series of experiments, students were asked to rate their knowledge of everyday objects. The students were overconfident until they had to write out step-by-step explanations. Then they rea...

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Stubbornness is an obstacle to changing people's opinions. Stubborn people will outright reject forceful arguments. They think outcomes can be subject to their will.

Instead...

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Narcissistic leaders believe they're superior and special, and don't want to be told they're wrong.

Careful framing can coax them toward admitting they're flawed. Praise the...

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Disagreeableness is a trait often expressed through argumentativeness. Disagreeable people are determined to squash the competition. When you want them to change their mind, you be...

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