Pointing-and-Calling is so effective because it raises the level of awareness from a nonconscious habit to a more conscious level.
Because the train operators must ...
To create your own Habits Scorecard, start by making a list of your daily habits.
Once you have a full list, look at each behavior, and ask yourself, “Is...
Generally speaking, good habits will have net positive outcomes. Bad habits have net negative outcomes.
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