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The rule of awkward silence: When you are faced with a challenging question, instead of immediately attempting an answer, take your time - about 15 seconds or longer - to think deeply before you share your thoughts.
While it may feel awkward at first, it is an excellent way to build emotional intelligence - the ability to identify, understand, and manage emotions.
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When trying to solve a problem, an awkward silence can help you get to the main cause, and assist in finding better solutions.
It can help to think about questions more deeply, and with greater insight.
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When communicating on Slack or WhatApp, we don't have to respond instantly. Our quick responses are seldom the best. Our response may even change if we are in a different mood.
If you're dealing with someone who's used to quick responses, instead of responding instantly, let them know you'll respond soon. The results of your communication may surprise you.
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