How To Have Difficult Conversations At Work - Deepstash
Be direct

When having a difficult conversation, be direct and get to the point quickly.

Difficult conversations become even more difficult when the delivery is complicated.

Most of t...

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How To Have Difficult Conversations At Work

forbes.com

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Be specific

The more clarity you can provide, the better the critique will be received during a difficult conversation.

Be honest and thorough with your feedback, and fully clarify why you're...

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Plan out the conversation
Prepar for a difficut conversation in advance: think of what you’re going to say, as well as anticipate how the other person might react

The more prepared you are, the easier it ...

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Choose your words
You must outline the critique and the reason you’re having the conversation, but don’t stop there. You’ll also want to talk about the outcome you’d like to see.  

Illustrating what...

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Offer a solution

Clearly explain the reason for the conversation, the specific critique, and then offer suggestions to improve.

Even if the conversation is to fire an employee, you should still o...

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Manage your emotions
Keep difficult conversations in an even tone and keep it professional. If you get emotional, so will the other person.

When emotions start to take over, remind yourself that the m...

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Questions serve a double purpose
Asking questions helps the participants to conversations process what’s happened and allows you to clarify and solidify details of the conversation. 

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