Before the epidemic, this persona was already interested in working away from the office some of the time. They value their work community but find that time away from the office also increases engagement and empowerment.

This worker will likely be interested in spending two to three days in the office. Leaders need to understand how to manage someone who is sometimes at home that won't disrupt other team members.

The wellness addicts value their work-life balance and health. Before the pandemic, this employee embraced remote work. While the experience-lover prefers more days in the office, the wellness addict prefers more days at home.

These employees need a company that will allow them to create a good balance.

This employee is comfortable working remotely full time. They may come in for a special meeting or engagement but prefer to work at home.

The challenge for managers is to make sure those workers feel connected and included.

From an HR perspective, employees must be kept engaged and connected.

• The experience lover, wellness addict, and free spirit will rely on technology to collaborate with coworkers. Key tools include video conferencing and project management platforms.
• Leaders need training and intake tools to understand the personas on their teams. Employees want to align with companies that share their values. If you don't consider employees needs, you risk losing them to companies that do.