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7 Ways to Improve Your Ability to Deliver Criticism

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https://medium.com/@jswilder16/7-ways-to-improve-your-ability-to-deliver-criticism-3f916043258e

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7 Ways to Improve Your Ability to Deliver Criticism
"The trouble with most of us, said Norman Vincent Peale, "is that we would rather be ruined by praise than saved by criticism." Yet while a certain percentage of the population is happy to reinforce the walls of their own echo chambers, Peale's statement is a discredit to the vast majority of people.

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“He has a right to criticize, who has a heart to help.” 

 Abraham Lincoln

30 SAVES


The Importance Of Negative Feedback

Even when poor behavior affects our work negatively and we have a regularly established open space for criticism, we still often hold back for fear of getting a negative reaction.

Most people...

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Don’t Overcomplicate Criticism

Too often, people over complicate the process of giving corrective feedback. It doesn’t require elaborate stories or some pop psychology analysis. 

Just a straightforward discussion w...

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Establishing A Shared Purpose While Criticizing

Often people refuse to listen to feedback because they think we have ulterior motives. So, to have people listen to our feedback, we need to establish that our interests align by aski...

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“Everyone is entitled to his own opinion, but not to his own facts.”

Daniel Patrick Moynihan to climate change deniers.

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How To Conduct An Argument

Facts are the foundation and the least controversial part of an argument. So, it’s easier to start by establishing and agreeing on the facts.

State the expectation, the facts of what happe...

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Showing People You Care About An Issue

  1. Take an interest in people.
  2. Understand their values and how they influence their goals.
  3. Ask questions and take the time to learn where they want to go.

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“The secret killer of innovation is shame. You can’t measure it, but it is there. Every time someone holds back on a new idea, fails to give their manager much needed feedback, and is afraid to ...

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Discuss Behaviors, Not People

Corrective feedback should not shame people into compliance as it makes them more likely to disengage and withdraw from future situations. Or become defensive and blame others for their beha...

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“Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots.”

Frank A. Clark

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Don’t Take Ownership

The goal of feedback is to elicit a behavior change. So it’s not over until you agree on what they’ll do differently next time.

Not suggesting a solution can be a good course of action to avo...

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“The greatest threat to freedom is the absence of criticism.”

 Wole Soyinka

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A Company’s Role On Personnel Development

Bad companies ignore or try to get rid of poor performing employees, never addressing the issue. Ideally, a company should hold regular discussions to handle issues and the responsibility for fe...

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7 Ways to Improve Your Ability to Deliver Criticism

  1. It’s much easier to correct a minor issue than a major one. So once you see something, say something.
  2. The only negative feedback is feedback that doesn’t support future improvement.

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The Vicious Circle Of Not Giving Negative Feedback

When most people consider giving corrective feedback, they often picture horrible confrontations. Thus they put it off until the problem becomes too big to ignore.

This ...

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Criticism Reception

Many believe that most people aren’t open to criticism, but a study indicates that most employees who rated their manager poorly also noted that he or she did not provide sufficient feedback. The

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“Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body. It calls attention to an unhealthy state of things.” 

Winston Churchill

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SIMILAR ARTICLES & IDEAS:

Embrace Your Imperfections

It's freeing and relaxing to stop holding yourself to insanely high standards. Success overwhelmingly requires failure and perseverance, not perfection.

So relax your standards ...

Pick Up The Phone

Shame works better if we keep it secret. So find the courage to do the counterintuitive thing and tell someone what happened -- invariably those conversations end with laughter.

Give Your Rants a Name, Too

Instead of feeling like it's some kind of valid feedback, this highlights how consistent the stories are. 

We have pretty much the same thoughts today that we had yesterday, which should clue us into the fact that they're habits, not necessarily truths.

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Criticism is a good thing

It illustrates what you're doing right, what you're doing wrong, and what you can do to become better at your job.

No matter how good or how seasoned you are, there's always room to grow.

Dealing with criticism that cuts

  • Distance Yourself From the Situation to allow you to calm down. Do not react or take it personally. 
  • Try to Understand Your Boss's Intentions. Is he's upset with your performance or exceptionally stressed or prone to say things he doesn't fully mean?
  • Summarize the Criticism. Repeat back exactly what you think she's driving at. Try and word the criticism in a more positive light. "so you're saying I need to find a new work strategy so I can improve my performance?"
  • Explain Your Perspective. The more specific you can be here, the better. 

  • Engage in a Dialogue. Work together with your boss to hash out the unspoken details of the criticism.

  • Suggest an Action Plan and make sure to follow it.
  • Consider Giving Criticism of Your Own if the criticism is misdirected.  Tell your boss that his/her criticism was unwarranted or unhelpful, but suggest alternative strategies he/she can use in the future to make his/her criticism better.

The Issue With Perfectionism

The Issue With Perfectionism

The more you chase perfectionism, the more likely you are to procrastinate and then get stressed out when things don’t go exactly how you wanted them to.

Research even ...

Standards vs Reality

Most perfectionists can’t see their standards are unrealistic and bad for them. To find if you’re a perfectionist, ask yourself if your standards:

  • ... are higher than those of others.
  • ... can be met by you or others.
  • ... help or get in the way of you achieving your goals.
  • ... can be relaxed without affecting much the end result.

Thinking Like An Athlete

In sports, the drive for perfectionism is a positive force and turn setbacks into opportunities to reflect, learn, and adjust your approach. But regular perfectionists keep revisiting past failures as a form of self-condemnation.

All this does is cause them to raise the bar even higher, increasing the likelihood of failure. Try to see failure as simply a launching place for success, so you can break away from perfectionism.

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