Examine people's interactions and relationships to understand the informal or social networks.

Watch closely (but discreetly and respectfully) to find out who gets along with who, and who finds it more difficult to interact with others.

Notice whether connections are based on friendship, respect, romance, or something else.

Look beyond your immediate team, and cross the formal hierarchy in all directions – co-workers, managers and executives.

Don't be afraid of politically powerful people. Get to know them, and build high-quality connections that avoid empty flattery.

Reflect on your emotions, what prompts them, and how you handle them.

This kind of emotional intelligence helps you to pick up on other people's emotions, too, and to understand what kind of approach they like or dislike.

Through your relationships, you can build your personal brand and raise your team's profile.

When you communicate your achievements to your connections, they might open up opportunities for you, your team, and your boss.

Always keep your organization's goals in mind, and don't "badmouth" others.

Get to know the gossips and manipulators better. 

Be courteous but guarded, as they may repeat what you say with a negative "spin." Try to understand their goals, so that you can avoid or counter the impact of their negative politicking.

• Avoid passing on rumors without considering their credibility;
• Assume that whatever you say will be repeated, so choose carefully what "secrets" you reveal.
• Remain professional at all times, and don't take sides.
• If you're voicing concerns or criticism of your own, be confident and assertive but not aggressive.