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This is one of the first pieces of advice people give to those seeking remote work.
When you work remotely, a few misplaced words can become an occupational hazard. Every word you type (or don’t) is important in conveying your ideas and communicating effectively with your colleagues.
After the end of the video or audio call, the virtual gathering may have to be documented as minutes of the meeting (MOM) or simply the meeting notes.
Pre-meeting Prep: Instead of just writing the agenda, it is a good idea to write the key objectives and add context to keep people up to speed. If there are participants across time zones, make sure they would also be able to follow.
Lead your meeting notes with key takeaways, instead of the entire chronological script of the meeting.
Remote working has mainly two modes of communication, email type asynchronous communication, or an audio/video call.
Synchronous Communication is real-time and is best for discussing job performance, talking casually, brainstorming and to fire someone.
Asynchronous Communication is deferred (like email) and is best for important announcements, in-depth discussions, feedback and sharing of ideas.
One has to choose the right medium to be able to successfully request something specific. Also, find the balance of being gracious while making a specific request, yet be clear and explicit.
Company-wide emails are an opportunity to use your storytelling skills and keep things interesting and engaging to the wide audience.
Summarizing a project’s success or failure is a great way to reflect within the group. It helps to be chronological and detailed, describing the impact, learning and conclusion.
Understand that writing always leaves room for (mis)interpretation, and make sure you are using emphatic words that convey kindness, honesty, positivity and team spirit.
Positivity is to be used, and negative language to be avoided. One should take up the opportunity to lift others up.
Also, avoid negative assumptions with accusing sentences formations that can backfire in minutes. Better to ask neutral and positive questions, in a cheerful way rather than assuming the worst.
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To better build rapport and counter isolation do the following:
Voice and video calls can help you feel more in touch with your team and avoid the issues of asynchronous communication like time lags or misunderstandings.
However, you'll likely spend a lot of your day communicating via text as it’s a good way to interact without interrupting their work. So you need to be able to get your point across clearly and simply, show empathy and understanding, and be efficient to avoid wasted time.
Remote workers can feel overwhelmed by the amount of text they have to process. So finding ways to keep on top of what's going on is imperative for communicating efficiently with others.
Create archive lists and CC irrelevant emails to them, so you can save and share them without flooding non-involved people.
... that's capable of executing in a remote setup:
In a remote team, you'll need the right tools to make sure everyone stays on the same page and can continue to execute without a physical person standing next to them.
You likely will need a tool in certain categories like group chat and video conferencing to make remote successful.
Good processes let you get work done in the absence of all else. They provide structure and direction for getting things done.
A few examples from Zapier:
It’s almost hard to imagine now that people would commute 2 hours each way, from home to office and back, hopping buses and trains. Remote working, as discovered by millions recently, has plenty of...
Remote working is not without its challenges, with many feeling isolated and unmotivated, being left on their own.
Communication is trickier with colleagues and bosses, and there is a general lack of transparency and chances of overworking.