Writing in reverse is simple: You have to reverse the roles of the writer (you) with the recipient (your audience).

Writing in reverse is emotionally intelligent--because it helps you develop your empathy muscle. In addition, it keeps you from letting emotions dictate your message, as was the case in my situation. But by taking a pause, I was able to calm down first, so I could give a more balanced reply--one that wouldn't actually make the situation worse.

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Why Emotionally Intelligent Minds Embrace the Rule of 'Writing in Reverse' | Inc.com

inc.com

Keeping your recipient in mind, ask yourself:

  • Am I writing too much?
  • Is the message confusing? Will it raise more questions than it will answer?
  • Is there anything that could be misinterpreted, or that sounds angry, desperate, or emotional?
  • Is there anything unnecessary I can remove from this message?
  • Would it be better to communicate this by phone (or in person)?

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When you learn how to write in reverse, you'll give your audience exactly what they need, while getting what you need from them: freedom, confidence, and peace of mind.

That's making emotions work for you, instead of against you.

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