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Is group chat making you sweat?

medium.com

Group chat and messaging tool for business

Group chat is an important tool in the communications toolbox. It is valuable for special cases and less useful for general cases.

When used appropriately and sparingly, it's great. But it becomes a potential enemy when it systematically controls and diverts your attention away from doing g...

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  • Hashing things out quickly. Throw in some words and a picture, get some quick feedback and move on.
  • Red alerts, such as a crisis or a server that's down.
  • Having fun is essential. A chat works great to develop culture, make in...

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Group chat as the main method of communication leads to:

  • Mental fatigue and exhaustion. Group chat feels like an all-day meeting with no agenda.
  • An ASAP culture. Everything must happen...

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As a rule of thumb, use group chat in real-time sometimes, asynchronous most of the time.

  • Don't expect everyone to be in chat all day.
  • If it's important, slow down. The conversation is not suitable for a chat room.

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