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Five Communication Mistakes That Are Holding You Back

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https://www.forbes.com/sites/work-in-progress/2011/07/15/five-communication-mistakes-that-are-holding-you-back/

forbes.com

Five Communication Mistakes That Are Holding You Back
There's just something about communications that's harder than it should be. Of all the skills we develop as leaders and professionals, communicating is one that we've been practicing since birth. And yet it often gets in our way, causes stress, and leaves us at a loss.

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Failing to ask for clarification

Not asking for clarification because of fear of looking incompetent in front of authority.

FIX: If you don't understand what success looks like, ask for clarification, specifics or...

352 SAVES


Not framing your remarks

In general, the higher up the audience, the less detail you should be providing. Frequently, executives get tuned out when they report to higher levels and provide too much detail about their to...

252 SAVES


Littering your speech with qualifiers

Using qualifiers such as "I think" or "we might" or "I hope to" before your points. It lacks confidence.

FIX: Start paying attention to how you use language, and if you're hiding behin...

319 SAVES


Being negative to appear analytical

This norm serves a great purpose in that bad ideas can be debated and debunked. However, it also kills a lot of good ideas as well. 

FIX: Stop yourself from first pointing out wha...

273 SAVES


Being overly agreeable

This occurs when we want so much to be a likable team player that we come across as a yes person. Every idea is great, each deadline is possible, and new projects are all upside.

FIX:&...

269 SAVES


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Effective communication

... is imperative for every successful business. Poor communication inevitably causes misunderstandings, confusion and conflicts that hinder productivity and professi...

Effective Communication is vital in business

  • It helps to create effective brand messaging.  It determines how your brand is perceived and also builds trust with customers.
  • Customer service relies on good communication. "60% of consumers have stopped doing business with a brand due to a poor customer service experience."  Microsoft’s 2016 Global State of Customer Service Report.
  • It enables positive team relationships.  Effective communication helps to unite teams and create a safe environment to express themselves.
  • It helps to prevent misunderstandings and conflicts. It can help to defuse a potentially explosive dispute while bad communication can set it off.

Worst Communication Mistakes

  1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
  2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
  3. Assuming Instead of Asking More Questions.
  4. Using Negative Tone. Choose words carefully to eliminate negative reactions.
  5. Avoiding Difficult Conversations.

  6. Reacting, Not Responding.

  7. Not Keeping an Open Mind. Accept and respect differences, listen without judgment and consider all sides of an issue.

Chaining

Connecting exercise to a solid event that you know will happen is a great way to stay consistent. I know that I will leave work at 5 every weekday – instead of going home, I bring my work...

Precommitment

Precommitments are actions that get you invested in going to the gym. If you’ve committed to going with a partner, you’re hardly going to leave them hanging.

Similarly, bringing clothes with you to work, packing your gym bag in advance, or laying out your workout clothes before bed for a morning workout are tricks that make it easier to stay consistent.

Rewards

In order to be effective, a reward needs to occur frequently and immediately after a workout. 

Plus, it needs to be associated with going to the gym – the reward doesn’t mean much if you can have it whenever you want.

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The Relationship Scorecard

This is when you and your partner continue to blame each other for past mistakes made in the relationship instead of solving the current problem.

Deal with issues individually unless they ...

Dropping “Hints”

It shows that you two are not comfortable communicating openly and clearly with one another. 

State your feelings and desires openly. And make it clear that the other person is not necessarily responsible or obligated to them but that you’d love to have their support.

Holding the Relationship Hostage

For example, if someone feels like you’ve been cold to them, instead of saying, “I feel like you’re being cold sometimes,” they will say, “I can’t date someone who is cold to me." 

It’s crucial for both people in a relationship to know that negative thoughts and feelings can be communicated safely to one another without it threatening the relationship itself. 

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