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No matter how well you run a business, external forces will test you, your culture, and your resolve.
Your employees will be watching to see how confident you are, how clearly you see t...
... to help you connect with, motivate, and build trust with your employees:
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During times of stress, intentionally building relationships and creating positive experiences within your team is vital.
Plan team-building activities, or even a simple happy hour. In...
Ensure your team knows through your actions and words that you have their backs.
Whether it's ensuring resources or acknowledgment for their efforts, standing up for your employees shows them that you are focused on their well-being and recognize their value. This builds loyalty and trust, and it certainly improves morale on your team and contributes to a more positive working environment, especially in periods of crisis.
When a team is experiencing adversity, unify them around common objectives and show their effort’s impact on the organization and the lives of others to revive their sense of purpose.
Find ways to remind your team of what they enjoy about their jobs and the value they add to others' lives. When people are inspired, they will look beyond themselves and work with passion to pursue the goals set before them, and both the individual and the organization will be better for it.
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Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.
One way to do that...
A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.
Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.
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Constant communication with the team is crucial for a manager, and the current state of affairs, when the world is in turmoil and most employees are sitting at home, it is increasingly difficult fo...
The first task for a manager is to be transparent, explaining to the team exactly what is known, and what isn’t known, and not to keep any team member in the dark.
The second task is to provide hope and a sense of possibility to the employees facing an uncertain future ahead.
Before any word is uttered to the employees, you need to understand your role and channel your leader 'avatar' in a time of crisis, as if preparing for a battle. Your steel nerves will be contagious(!) to your team members. You need to sound convincing, and it’s a good idea to follow the basics, like eating well, plenty of sleep and regular exercise.
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