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Here's The Secret To Communicating With Irrational, Angry Or Crazy People

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https://www.bakadesuyo.com/2012/12/wh/

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Here's The Secret To Communicating With Irrational, Angry Or Crazy People
Everything you need to know about Here's The Secret To Communicating With Irrational, Angry Or Crazy People

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How to deal with a hothead

How to deal with a hothead

First off, you can't get angry too because then there are two angry people.

Tell yourself they are having a bad day. Don't try to shut them up or talk over them. It doesn't ...

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Active listening

Active listening has three components:
Paraphrase: Repeat what they have said in your own words. "If I understand correctly... "
Inquire: "You...

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Communication is more than just words

It also includes body language:

  • 55 percent of what you convey comes from your body language.
  • 38 percent comes from your tone of voice.
  • Only 7 percent is from the ...

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Replying to an angry person

If you can't just listen and need to reply to a direct question, make sure you look at the problem from their perspective.

Ignore the anger and hysterics, and instead give positive ...

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SIMILAR ARTICLES & IDEAS:

Manipulation by passive and covert aggression

Manipulation by passive and covert aggression
  • Passive-aggression is an indirect way to go on the offensive. An example is when someone tries to "get you back" by resisting cooperation and giving you the "...

What a covert aggressive looks like

  • They pretend to be innocent, ignorant, or confused when they did something awful. This tactic is to make you question your judgment.
  • They don't give a straight answer to a straight question, but evade the question or change the subject when cornered.
  • They lie by omission or distortion by deliberately being vague.
  • They may either respond with charm and flattery, of will suddenly be angry.
  • They'll play the victim and make themselves out to be the one in distress.
  • They rationalize by giving a plausible excuse for engaging in inappropriate behavior, or they will downplay their behavior.
  • Covert aggressives don't feel bad, but they know you do. They will send you on a guilt trip so you will lighten your accusations.

How to deal with a covert-aggressive person

  • Let go of the pretense that if you play nice, they will play nice.
  • Know your vulnerabilities and focus on the one thing that really needs to change: yourself. You can only control what you do.
  • Set some boundaries for yourself. Be prepared for the consequences and set a support system.
  • Memorize the list of tactics used by an aggressive person. Then it is easier to recognize the attack.
  • If you're willing to accept an excuse, know that they will fling excuses at you until one stick.
  • Stay calm and polite, and avoid sarcasm, hostility, or threats.
  • Without being rude, be specific about what you expect or want from the other person. Aggressives will only participate if they can get something out of it. If they have to lose, they'll make sure you go down too. Ensure you propose win-win solutions

Conversational Narcissism

Is to seek to hold the attention of a conversation on oneself. It occasionally manifests on the average person when we pretend to be listening, but we were really focusing on what we wa...

Active Listening

Is to not judge or analyze what the person is saying at first. Just focusing on listening and trying to understand their perspective.

The Three Components of Active Listening

  1. Paraphrase: Consists of repeating at the speakers a summary of what they say, so they feel understood.
  2. Inquire: Obtain all the information that is relevant to the resolution of the issue.
  3. Acknowledge: Once the issue is made clear, communicate to your counterpart that you understand it.

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Charismatic leaders

Charismatic leaders

Charismatic leaders bring out our best and make us excel. Research shows that those following charismatic leaders perform better, find their work more meaningful, and have more trust in their l...

To master the art of personal magnetism

  • Speak slowly. Visualize the slow, emphatic tone of a judge delivering a verdict.
  • Pause. Those who show confidence often pause for a second or two between sentences.
  • Drop intonation. Lowering the tone of your voice at the end of a sentence sounds confident. You can even lower your intonation midsentence.
  • Check your breathing. Try not to breathe through your mouth as it can make you sound breathless and anxious. Instead, inhale and exhale through your nose.
  • Smile. Smiling projects more warmth in your voice. It's even worth doing when on the phone.

The high imagery speech

The use of imagery increases charisma.

Research shows that a high imagery speech resulted in higher ratings of charisma that a low imagery speech.

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