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How to (appropriately) use emoji at work

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https://zapier.com/blog/ambiguous-emoji-at-work/

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How to (appropriately) use emoji at work
Symbols only have meaning because of a shared cultural context, which means you can't assume everyone is interpreting emoji the same way.

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Emoji may create misunderstanding

Emoji may create misunderstanding

The emoji is inherently ambiguous. Symbols only have meaning because of a shared cultural context.

We can't assume everyone is interpreting emoji the same way. It can lead to tension a...

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The wink emoji

Consider 😉. To some, the wink emoji is a way to show that a statement is intended as a joke or a way to be friendly.

Not everyone understands this emoji. For some, the wink emoji impli...

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Potentially confusing emoji

  • 👌 is a gesture that means "ok" in most English speaking countries, but not that in many other countries.
  • 👊 is considered a "punch," but some people use it as ...

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Three sides to every statement

Every time we communicate, we create three distinct statements:

  1. What we meant to say.
  2. What we did say.
  3. What our audience thinks we said.

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We’re swayed by anecdotes

We’re swayed by anecdotes
Most of us are influenced more powerfully by personal testimony from a single person than by impersonal ratings or outcomes averaged across many people. This is the power of anecdote to dull our criti...

We’re overconfident

We overestimate our comprehension of the science. 

Part of the problem seems to be that we infer our understanding of scientific text based on how well we have comprehended the language used. This “fluency bias” can also apply to science lectures when it is delivered by an engaging speaker.

We’re seduced by graphs

It doesn’t take a lot to dazzle the average newspaper or magazine reader using the superficial props of science, be that formulas, graphics or jargon. 

One study found that participants were far more likely to support new evidence when it had a graphic visualisation of the correlational evidence than if they had read the same evidence without a graphic.

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You are the sum of your decisions

A few major decisions determine a good portion of how our lives, careers, and relationships turn out. The outcomes of these decision points will reverberate for years.

Even smal...

Why We Make Poor Decisions

  • We’re not as rational as we think. 
  • We’re not prepared. We don’t understand the invariant ideas — the mental models — of how the world really works. 
  • We don’t gather the information we need. We make decisions based on our “guts” in complex domains that require serious work to gather all the needed data. 

The World Is Multidisciplinary

We live in a society that demands specialization. Being the best means being an expert in something.  A byproduct of this niche focus is that it narrows the ways we think we can apply our knowledge without being called a fraud.

We should apply all the knowledge at our disposal to the problems and challenges we face every day.

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“Be A Strong Writer”

“Be A Strong Writer”

This is one of the first pieces of advice people give to those seeking remote work.

When you work remotely, a few misplaced words can become an occupational hazard. Every w...

Accessible Language

  • Use of caps lock, emojis, italics and tildes (~) to make your language flowery, fun and human is a great idea for remote working. You can also use memes and gif images, provided they are not offensive to anyone.
  • Robot speak is not a good way to freely collaborate with your remote peers. Use simple words, and keep it on the casual side, skipping the inaccessible and stilted language. You can also opt for contractions like writing isn’t instead of is not.

Be Clear And Concise

  • Do not obscure your message by words that are there to decorate the sentence and make it sound wordy while camouflaging what you mean.
  • Make good use of qualifiers ("I think, In my opinion") while not coming across as a perpetually confused person. Don’t use qualifiers while making a strong point.
  • While writing documentation, it is prudent to avoid jargon and acronyms.
  • Use complete words and sentences. Shortcuts and acronyms block any actual communication, acting as roadblocks. On the same lines, avoid cliches, idioms and any idiotic sounding phrase that catches the ear well but doesn’t really do any good to anyone.
  • Remote working is often on a global scale, and certain expressions will not be understood by some participants, or worse, will be misunderstood.
  • Your words and tone should be tailored according to your audience. The words are different when you are writing to a client, and when you are in a small group chat with your peers. More people in chat also means adopting a polished, professional tone.

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