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This way, you'll be able to hear your team’s true thoughts, which you can to use to inform the opinion you yourself deliver at the end of the conversation.
As a leader, if you speak f...
A key part of being a good listener is showing the speaker that he or she has your undivided attention. Close your laptop and put away your phone.
This gives those speakers the confide...
7 percent of a message is conveyed through words. Body language plays a major role in how we communicate and how we listen.
When you’re listening, then, be aware of what your body lang...
Notice who hasn’t contributed to the conversation and make a point of asking for his or her opinion, even if that requires following up after the meeting.
Hearing from everyone,...
SIMILAR ARTICLES & IDEAS:
... ask the right question and ask it at the right time.
The wrong question is almost guaranteed to generate the wrong answer. The right question asked at the wrong time -- in th...
Don’t avoid conflict or pretend nothing has happened as it usually will only get worse.
Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.