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How to Build Strong Relationships in a Remote Team

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https://zapier.com/learn/remote-work/remote-team-communication/

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How to Build Strong Relationships in a Remote Team
If you work in a remote team, one of the aspects you quickly notice is the importance of communication. Finding the best ways to communicate with your team is imperative when you're not working face-to-face, because you're missing most-if not all-of the context of each person's situation.

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Building Rapport Remotely

To better build rapport and counter isolation do the following:

  • smile, tilt your chin lower so you're not looking down on them, and slow down your speech during your vid...

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Relying On Text The Right Way

Voice and video calls can help you feel more in touch with your team and avoid the issues of asynchronous communication like time lags or misunderstandings.

However, you'll likely spend a lot...

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Staying Up To Date

Staying Up To Date

Remote workers can feel overwhelmed by the amount of text they have to process. So finding ways to keep on top of what's going on is imperative for communicating efficiently with others.

Crea...

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Remember Hanlon's Razor

Remember Hanlon's Razor

Hanlon's razor refers to the idea that we should always assume ignorance before malice. This is especially important in situations where you're missing context.

If you're communicatin...

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Asserting Yourself When Needed

One way to compensate for the lack of context in remote communication is to be more forward and open than you normally would. But doing so you're more likely to misread and bug people because you l...

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SIMILAR ARTICLES & IDEAS:

Personal Connection

A sense of connection and belonging are sentiments that are helpful for building “affective trust” – a form of trust based on emotional bond and interpersonal relatedness.

It vari...

Statistics On Remote Workers

  • Loneliness was reported as the biggest downside for 21% of remote employees, and one of the reasons that makes them more likely to quit.
  • Most remote managers say they’d be more inclined to stay if they had more friends at work.
  • Individuals who have 15 minutes to socialize with colleagues have a 20% increase in performance over their peers who don't.
  • Positive social relationships are correlated with better life expectancy.

Dynamic Icebreakers

If your icebreaker questions are intriguing, cheeky, humorous – the answers you receive will be, too.

Many remote teams will kick off their weekly meeting with an icebreaker question or insert it during their morning stand-up meeting. Even more popular is asking a series of icebreaker questions during the onboarding process when hiring someone.

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A Central Management Tool

A Central Management Tool

Physical presence does play a large part in moving our projects forward. Managing a project remotely requires a diligent and transparent approach to keep track and maintain the various tasks, deadl...

Keep teammates accountable

Creating accountability is a great way to manage the work remotely. Accountability is shifted to the teammates, who are now supposed to be responsible for their own work and decisions.

One way to build accountability in remote teams is to assign groups and let teammates hold each other responsible. Also make teammates share their work experience and any issues they face, publicly (within the team) so that it acts as a ready solution for others, reducing repeat work.

Document Everything

Even if the team is small, document, formalize and map each process, making it scalable and automatic.

Standard Operating Procedures, if used correctly in a remote setting, can act like a central nervous system.

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Make Time To Connect

Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.

One way to do that...

Communication

  • Set clear expectations and make an effort to be a good listener.
  • Set clear boundaries. Establish a preferred time for communications so you feel respected and acknowledged.
  • Get to know others. Remote workers often have purely transactional interactions. Listen to people and get to know them.
  • Update people on what you’re working on and your availability

Use Shared Experiences

A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.

Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.

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