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How to Run a Remote Team

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https://zapier.com/learn/remote-work/how-manage-remote-team/#

zapier.com

How to Run a Remote Team
Since October 2011, Zapier has grown to over 200 employees. You can read previous versions of this chapter written when our team size was 20 and our team size was just 6 people, to get a feel for how our remote team has scaled.

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Assembling the Team

... that's capable of executing in a remote setup:

  • Hire doers: they will get stuff done even if they are working from a secluded island.
  • Hire people you can trust....

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Software/Tools

In a remote team, you'll need the right tools to make sure everyone stays on the same page and can continue to execute without a physical person standing next to them.

You likely will...

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Processes

Processes

Good processes let you get work done in the absence of all else. They provide structure and direction for getting things done.

A few examples from Zapier:

  • Weekly H...

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Remote working is not without its challenges, with many feeling isolated and unmotivated, being left on their own.

Communication is trickier with colleagues and bosses, and there is a general lack of transparency and chances of overworking.

Tools Of A Good Remote Worker

  • Being Tech Savvy: A Good PC/Laptop, the latest tools and software for the job, and a reliable internet connection are a must for most remote working profiles.
  • Good Communication Skills: Most of the communication will be written, and one should be able to articulate complex concepts and subtleties while being concise. This link provides a handy guide.

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Mimic Your Office Culture

For many of us, the office becomes a fun place due to a sense of community, purpose and fun interactions that make up an office day. To try and mimic your office culture virtually:

  1. Set up Slack channels for water cooler conversation
  2. Schedule virtual movie days, when the same movie is streamed with the chat option on.
  3. Try to recreate virtual versions of what employees miss the most in office, like a coffee break, for instance.

Being Social While Remotely Working

Being social at office lubricates official conversations and the work itself. The more we spend time with colleagues having non-essential chatter, the easier our work becomes with them.

It helps to be creative and infuse fun into a virtual interaction. Any official conversation, like a manager meeting his subordinates in a one-on-one meeting, can start by asking about the person’s life (something unrelated to work), so that a connection is built.

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Personal Connection

A sense of connection and belonging are sentiments that are helpful for building “affective trust” – a form of trust based on emotional bond and interpersonal relatedness.

It vari...

Statistics On Remote Workers

  • Loneliness was reported as the biggest downside for 21% of remote employees, and one of the reasons that makes them more likely to quit.
  • Most remote managers say they’d be more inclined to stay if they had more friends at work.
  • Individuals who have 15 minutes to socialize with colleagues have a 20% increase in performance over their peers who don't.
  • Positive social relationships are correlated with better life expectancy.

Dynamic Icebreakers

If your icebreaker questions are intriguing, cheeky, humorous – the answers you receive will be, too.

Many remote teams will kick off their weekly meeting with an icebreaker question or insert it during their morning stand-up meeting. Even more popular is asking a series of icebreaker questions during the onboarding process when hiring someone.

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