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Constant communication with the team is crucial for a manager, and the current state of affairs, when the world is in turmoil and most employees are sitting at home, it is increasingly difficult fo...
The first task for a manager is to be transparent, explaining to the team exactly what is known, and what isn’t known, and not to keep any team member in the dark.
Before any word is uttered to the employees, you need to understand your role and channel your leader 'avatar' in a time of crisis, as if preparing for a battle. Your steel nerves will be contagiou...
Communication has to be early and regular with the employees. They need to know what to expect, and the frequency of which they will receive updates from the management. One idea is to have catch-u...
Know Your Team: Put yourself into your team members shoes and understand that they most likely want their fears to be allayed. Reassuring words like ‘eventually, this is going to b...
Sugarcoating bad news of layoffs or pay cut, or denying that something is happening, when you are not sure, makes you come across as a liar or someone who is clueless. Don’t let the truth come out ...
Be Responsible: Do not divulge out information to your subordinates if you do not have the green light from your seniors. You have a responsibility for your company.
Use rousing language, and affirmation to get the team spirits up. Powerful phrases like ‘I believe in each one of your capabilities and even more so in our teams’ capability, so I am sure we can do...
It’s important to understand your team, their individual worries, feelings and stress points. While we cannot manage everyone’s emotions, we can hear them out and minimize their fears. Keep checkin...
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The company having the original PC technology back in the 70s was Xerox. This was a time when their photocopiers were a worldwide hit, and even their brand name ‘Xerox’ was used as a verb. They had...
Successful organizations start having rigid corporate cultures, which crumble when the outside world evolves, which is always inevitable.
The rules and assumptions that companies operate on, become embedded, making the employees blinded from any potential future innovations.
... is a reluctance to give up on the past spendings and investments made on projects or products that are no longer providing any return.
The managers are usually unable to make strong decisions and keep adding costs to failed (or about to fail) projects.
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Global crises are always challenging to navigate. When the time for immediate response passes, we have to dig in for the long haul.
Factors that influence operations going forward will ...
Employees' health and well-being should come first. There may be a perceived choice between productivity and well-being. But, engagement is a natural by-product of well-being.
People are worried about health, job security, their kids' education, life on the other side of the crisis. Micro-managing will not create focus. Tactics like time-tracking software will only compound the problem. Instead, focus on easing their fears. The more distractions we as leaders can clear away, the more effective our people will be.
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No matter how well you run a business, external forces will test you, your culture, and your resolve.
Your employees will be watching to see how confident you are, how clearly you see t...
... to help you connect with, motivate, and build trust with your employees: