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Opinion | How to Get Every Email Returned

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https://www.nytimes.com/2019/05/25/opinion/sunday/writing-advice.html

nytimes.com

Opinion | How to Get Every Email Returned
Or at least how to try. We're all writers now. We fling words out into the universe through text, email, Facebook and more. Even people who hate writing have to do it, because you need to text your husband back, write your boss a condolence note and do better on Tinder than "hey."

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Tell the Truth

In general, facts matter less than emotions when trying to persuade someone. People choose to believe information that matches what they already believe and avoid facts that might contr...

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Be Quick About It

Most daily communications are too long and rambling. Get to the point. 

People are busy. They don’t want you to go on and on. Be honest, direct and short.

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Just Ask

People usually avoid asking directly because they fear rejection and embarrassment.

But we as humans are wired to want to help. Think about yourself, how you react when someone asks so...

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Know Your Audience

We're usually persuaded by people who make it clear they understand us, that they relate to our concerns. So seek out those opportunities for connection. Ask questions and really listen...

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Banish Jargon

Even if you use it with someone working in the same field as you, it doesn't make you sound smart.

No matter the audience, write simply and clearly. That takes longer, but the e...

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It’s OK to be uncomfortable

Putting yourself out there is very uncomfortable for most of us.

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One step at a time

New projects can feel overwhelming, so imagining how you will get from start to finish it hard.

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Negative Feedback

Negative feedback is a more important component of the feedback cycle than positive feedback. 92% of people say in a study that negative feedback improves workplace performance.

Why are people scared of Feedback

Normally people react with caution and fear towards negative feedback, but it is much better than no feedback at all.

Informing the colleague/subordinate/client/customer or individual about something that is not working, is always beneficial, and builds transparency and trust.

Check how it impacts the person

The fundamental goal of giving feedback is to help the person you’re giving it to. They should realize that you are not trying to make them feel bad, and this is an exercise to help make them better.

How it impacts each individual is going to be different so a tailor-made approach is required. 

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Napoleon Hill...

... is the most famous con man you’ve probably never heard of. 

Born into poverty in rural Virginia at the end of the 19th century, Hill went on to write one of the most successful self-...

Hill was a charlatan

Napoleon Hill was said to be an advisor to two presidents: Woodrow Wilson and Franklin Delano Roosevelt.
In fact, there’s no evidence whatsoever outside of Hill’s own writings that Hill met President Wilson or President Roosevelt, let alone acted as a trusted advisor to both.

Hill and Carnegie

Napoleon Hill’s most infamous claim was that he met and interviewed at length the industrialist Andrew Carnegie in 1908.

Andrew Carnegie's biographer David Nasaw found no evidence of any sort that Carnegie and Hill ever met.

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