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The Most Underrated Skill for Creatives? Empathy.

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https://99u.adobe.com/articles/24713/the-most-underrated-skill-for-creatives-empathy

99u.adobe.com

The Most Underrated Skill for Creatives? Empathy.
When given a task, it may be your instinct to hop in feet first. When starting a company, you may just want to put your head down and get to work. But before step one, there's a step zero - the best of us listen first before creating anything.

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Empathy Mindset

It gives us the ability to put ourselves in other people’s shoes so we can see and feel from their perspective:

  • Listening to how you're colleagues explain what they are thinking w...

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Emotional Intelligence

Being cognizant of how your behavior affects others is at the heart of emotional intelligence.

Think about these questions: What types of behaviors drive you crazy? Where does your ...

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Effective Communication Principles

Effective Communication Principles
  • Intention: Know what you want to say and be clear about your objective. 
  • Organization: Take the time to organize your thoughts and deliver them in a straightforward ...

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“Becoming is better than being.”

Carol Dweck, Mindset

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A Growth Mindset

Rather than stigmatizing failure, a growth mindset embraces it as a necessary part of progress. 

Proactively finding positive outcomes despite any challenges helps build resilienc...

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Curiosity + Instigation

  • Curiosity is a natural part of any creative cycle. It paves the way for “possibility thinking,” rather than business as usual. 
  • Instigation is an invitation to challenge...

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Strategic Analysis and Analytical Thinking

  • Strategic analysis helps to identify complex problems by providing a top-level view into the interconnected web of what can often seem like isolated issues.
  • Analytical thinki...

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Complex Problem Solving

Long before solutions are offered and significant time is spent, make sure to identify the real problem before jumping into solutions. 

In order to get into problem-solving mode, ...

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Conflict Resolution

Among the most effective skills to learn in order to resolve conflict are mastering deep listening, mediation and facilitation. Giving people the benefit of the doubt and leading with curios...

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Negotiation and Persuasion

You need to be clear about what you want and what you’re willing to let go of to get it.

 On top of understanding another’s perspective and being resilient, work demands that we f...

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Leadership

A great leader recognizes that trust, transparency, inclusivity, and respect are essential pillars upon which a vibrant company culture is built. 

They understand that it’s not en...

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SIMILAR ARTICLES & IDEAS:

Remote-first Mindset

Accept that you have to put in place remote work systems, even if more than half of your employees ultimately revert to office-based work.

  • If done right, a remote-first infrastructu...

Build a socially-connected culture

Intentionally design for the same interactions that would otherwise happen if people were in the office.

  • Culture is what naturally happens when a group of people gets together for any period.
  • A great culture happens with intentional design and influence. It's the reason you should make your company's mission, vision, values, operating principles, standards, and agreements visible. 
  • Culture is experienced through emotions, including how your employees feel about the company, you, other leaders, and peers. That feeling is developed through human interaction at the water cooler, kitchen, or hallway conversations.

Your leadership presence

Your people need to feel your presence as a leader as they will have fewer opportunities to see you face to face when they work remotely.

  • Regularly show up in a variety of forms that can include weekly video meetings, periodic company-wide emails, or presence in public channels.
  • Err on the side of more communication rather than less.

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The Difference Between Managers And Leaders

Leadership involves creating a compelling vision of the future, communicating that vision, and helping people understand and commit to it.

Managers, on the other ...

The Importance Of Delegation

There's only so much that you can achieve working on your own, that's why it's important to delegate effectively. To successfully delegate:

  • Explain what your team's role and goals are. Or even formalize it in a team charter, which can also be useful for keeping the team on track.
  • Think about the skills, experience and competencies within your team, and start matching people to tasks. 

Motivating Your Team

Whatever approach you prefer to adopt, you also need to bear in mind that different people have different needs when it comes to motivation. 

One size does not fit all. Some individuals are highly self-motivated, while others will under-perform without managerial input, and you need to be able to handle both. 

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Focus on what matters

  • Write down the end goal.
  • Divide the goal into specific actions you need to take to get there. Think in terms of systems: focussed, routine actions that you can do daily.
  • List a...

Steve Jobs

Steve Jobs

“Deciding what not to do is as important as deciding what to do. It’s true for companies, and it’s true for products."

Seek Simplicity

  • Find out if the problem really exists, and why. This will open a path to alternative ways of solving it.
  • Some problems, which seem complex, often have simple solutions.
  • What is the surest thing in that complex problem? That becomes your First Principle, your starting point.
  • List out the possible solutions
  • Focus on one good solution while removing the rest.

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