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It gives us the ability to put ourselves in other people’s shoes so we can see and feel from their perspective:
Being cognizant of how your behavior affects others is at the heart of emotional intelligence.
Think about these questions: What types of behaviors drive you crazy? Where does your ...
Rather than stigmatizing failure, a growth mindset embraces it as a necessary part of progress.
Proactively finding positive outcomes despite any challenges helps build resilienc...
Long before solutions are offered and significant time is spent, make sure to identify the real problem before jumping into solutions.
In order to get into problem-solving mode, ...
Among the most effective skills to learn in order to resolve conflict are mastering deep listening, mediation and facilitation. Giving people the benefit of the doubt and leading with curios...
You need to be clear about what you want and what you’re willing to let go of to get it.
On top of understanding another’s perspective and being resilient, work demands that we f...
A great leader recognizes that trust, transparency, inclusivity, and respect are essential pillars upon which a vibrant company culture is built.
They understand that it’s not en...
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Accept that you have to put in place remote work systems, even if more than half of your employees ultimately revert to office-based work.
Intentionally design for the same interactions that would otherwise happen if people were in the office.
Your people need to feel your presence as a leader as they will have fewer opportunities to see you face to face when they work remotely.
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Leadership involves creating a compelling vision of the future, communicating that vision, and helping people understand and commit to it.
Managers, on the other ...
There's only so much that you can achieve working on your own, that's why it's important to delegate effectively. To successfully delegate:
Whatever approach you prefer to adopt, you also need to bear in mind that different people have different needs when it comes to motivation.
One size does not fit all. Some individuals are highly self-motivated, while others will under-perform without managerial input, and you need to be able to handle both.
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“Deciding what not to do is as important as deciding what to do. It’s true for companies, and it’s true for products."
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