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Empathy means seeing things through someone else's eyes. It is an essential component that keeps relationships running smoothly. It allows us to create bonds of trust, gives insights into anoth...
There are many studies that link empathy to business results. Empathy is correlated with increased sales, performance of the best managers of product development teams, and with enhanced performanc...
Dr. Daniel Goleman gives three reasons why empathy is so important:
Empathy is a process of thinking and emotion.
SIMILAR ARTICLES & IDEAS:
Good listening doesn't follow a technique as much as being willing to enter into another person's life.
Listening through the screen of your own desires means that you are listening to your own voice and desires. It is the same as not listening at all. Listening demands wiping the slate of your mind clean.
Not knowing what to say when someone confides in you is a daunting feeling. However, we feel that way because we mistakenly think the person reaching out is asking for an explanation.
It is more important just to be there, so the other person doesn't feel alone.
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Effective communication is an attainable and deliberately acquired skill set, one that can be learned and practiced over time.
While it’s true that individual attributes can make
To become a more effective communicator, you must 'smoke out' original thought. Rather than conforming to the status quo, make a conscious decision to abandon overdone and clichéd material/
Citing tired platitudes might win you a few "cool points" in social media circles, but they will only take you so far if you're truly striving to effectuate change.
Once you’ve developed a fresh idea, work on organizing your message and polishing your delivery. Think about:
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It lets us reframe how we express ourselves and hear others.
It allows us to speak in terms of what we observe, how we’re feeling, what our needs are, and how we respond to other...
Is to empower functional giving and receiving.
If implemented correctly, it can replace knee-jerk reactions and old, ineffective patterns. It can be built like any habit.
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