Reimagining Businesses as Man + A.I. - Deepstash

Reimagining Businesses as Man + A.I.

Companies need to redesign their business with a fusion of man and machine(A.I.).

  • Operational areas where A.I. can help need to be discovered.
  • Solutions need to be envisioned, keeping in mind the strengths of man and technology(co-creation).
  • Scaling up and sustenance of possible solutions need to be planned and deployed, in order to improve five main characteristics: flexibility, speed, decision making, personalization and scale.

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  • Today, AI(Artificial Intelligence) can diagnose disease, translate languages, provide useful customer services, and drive a car for us.
  • Many companies use AI for automation, but to do that to displace human employees can backfire in the long run.

In extensive research involving fifteen hundred organizations, it is found that companies with the most significant improvements are those which join humans and machines to work in sync.

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A.I. can assist us in analysis, decision making, and to magnify creativity, as they are able to upscale and amplify our strengths and cognitive abilities, take care of mundane, repetitive tasks and free up humans for higher-level work activities.

  • Advanced digital entities like Cortana or Aida help humans in collaborating by acting as communication links.
  • Customers are assisted with routine queries, no matter how many turn up to ask.
  • Many robots have sensors and motors that assist humans in work safety, and actions that require complexity and power, like assembling a car.

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Humans and AI can complement each other's strengths. Humans have certain skills that machines cannot match:

  • Leadership
  • Teamwork
  • Creativity
  • Social skills

Machines have certain areas where it outperforms humans:

  • Speed
  • Scalability
  • Quantitative capabilities(analysing trillions of data entries)
  • Raw horsepower
  • Doing repetitive, monotonous work

An organization requires both kinds of competencies to thrive.

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Companies that embrace a collaboration of man and machine, instead of focusing on cost savings or laying off maximum number of human resources, will be able to flourish, transform their operations and enjoy the best of both worlds.

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There is a lot of exposition(explaining) that needs to be done by us to other humans on how and why A.I. reaches certain conclusions, which is often based on complex algorithms and ‘black-box’ computations which are not transparent to everyone.

A.I. also helps in finding ‘unknown unknowns’ due to their objectivity and transparency in seeing patterns and correlations.

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We created machines, computers and A.I., and need to program and sustain them to get the best outcome.

To make the best use of highly advanced A.I. machines, we need to do extensive training and programming to get the best possible results while avoiding errors, controversies and any potential harm to ourselves.

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RELATED IDEAS

What Automation Means For Us?

Automation could lead to tremendous scientific breakthroughs. It could help us cure rare diseases. It could help us fix the climate crisis, and much more. 

But many companies are using automation to replace workers without transforming their companies, or developing new products. They're not trying to innovate and transform their businesses but just do the same amount of work with fewer people. 

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A technological transformation has been happening around the world for a few decades. Automation can potentially benefit us in highly innovative ways (like curing rare diseases, fixing global warming) but large companies have a different motivation for using technology: replacing workers.

The promised innovation and transformation of the businesses is still a pipedream and companies are simply trying to do the work more efficiently with fewer human resources.

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Narrow AI & General AI

Very broadly, AI can be divided into two: narrow AI and general AI.

1. Narrow AI systems handle singular or limited tasks. Also referred to as weak AI sometimes, such systems have applications in email spam filtering, recommendation systems, and autonomous vehicles.

2. On the other hand, general AI or strong AI, refers to a machine’s capability to think and function as a human. It denotes the ability to distinctly recognise other intelligent entities’ needs, emotions, and thoughts.

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