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Embrace criticism

When a client is unhappy with your work, take the time to hear them out. Find out what is wrong and really listen to their concerns. Also, thank them for contacting you with criticism.

  • If you see you’ve made a big mistake before the client has noticed, don’t cover it up. Rather, call them ahead of time and explain the situation. 
  • If a client has a complaint, honestly take the time to listen to them and apologize, without making excuses. 
  • Find a way to rectify the situation

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MORE IDEAS FROM THE SAME ARTICLE

The main takeaway from the book The 4-Hour Workweek is to retain the 20% of clients that give you 80% of your income and let go of the clients who are giving you more work without the extra financial incentive.

No matter how many clients you take on, always make them feel as if they are individuals. The reason? All people like to feel special

Anytime you can show interest in a client’s passions, you are showing that you care about them as individuals, leading to a poten...

Communication is key for longevity in any type of relationship, and the client relationship is no different.

Always be very transparent when it comes to client work. They want to know you are on top of any projects they’ve given you. They want to be secure that they...

How to do it:

  • Look at your final product and research ways to improve it. Compare your final product against the competition
  • Ask yourself how you can make your product stand out more

How to do it: 

  • Think of unique gifts that are relevant to your business. 
  • Order gifts in bulk and claim them as a business expense to save money. 
  • Ensure gifts are a surprise.  

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When it comes to working out consistently, remember to:

  • Step 1: It’s okay to stumble (Forgive yourself). Everyone I know misses a workout here or there. It’s nothing to feel shame over. 
  • Step 2: Have a plan! Without scheduling your week’s workouts, how do you even know if you’re being consistent or not?

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published 4 ideas

Newcomers to fitness can find it overwhelming and often times find it hard to remain consistent. This 2 minute read is a great help to learn tools to enjoy fitness and develop a schedule and consistency.

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